XO Poppy Power Trip Magnetic Wireless Power Banks Recall: What To Do

Truststone Group recall news arrived on September 3, 2026, when the U.S. Consumer Product Safety Commission announced a recall of XO Poppy Power Trip Magnetic Wireless Power Banks. Truststone Group LLC of New York is recalling about 32,400 units. The lithium-ion battery inside can overheat and ignite. That creates fire and burn hazards. If you carry one of these chargers in a bag, a car, or a pocket, this recall matters to you.

What the Truststone Group Recall Covers

The truststone group recall covers one product line. It is the XO Poppy Power Trip Magnetic Wireless Power Bank. These are portable chargers. They attach magnetically to compatible phones and charge them without a cable. About 32,400 units are included in the recall.

The official CPSC notice title states the power banks were sold exclusively at TJX and Marshalls stores. TJX is the parent company of retailers such as T.J. Maxx and Marshalls. As a result, shoppers who bought discount electronics at those stores should check their chargers. Off-price retailers often sell items that are not found elsewhere. That makes recall awareness harder for many buyers.

The agency data we reviewed does not list specific model numbers or lot codes. It also does not list exact sale dates or prices. Therefore, we do not publish those details here. For example, a power bank from a different brand is not part of this action. Always check the official CPSC notice for the full product description and photos.

In most cases, the product name printed on the packaging or the device is the best first clue. Look for the “XO Poppy” and “Power Trip” names. If you still have your store receipt, it may also help confirm the purchase location. However, a missing receipt should not stop you from contacting the company.

The Hazard and Reported Injuries

According to the CPSC, the lithium-ion battery in these power banks can overheat and ignite. Lithium-ion cells store a large amount of energy in a small space. When a cell fails, heat can build quickly. Typically, that heat can lead to smoke, flames, or a rupture of the battery case.

The risk is not only to the device itself. A burning power bank can damage nearby items. For example, it could ignite a bag, bedding, a couch cushion, or a car seat. People holding or carrying the charger could suffer burns. As a result, the agency classifies the risk as both a fire hazard and a burn hazard.

The agency reports no injuries at the time of the notice. That is good news. However, “no reported injuries” does not mean the product is safe to use. Recalls are often issued to prevent harm before it happens. The truststone group recall is a preventive step, and consumers should treat it seriously.

The CPSC does not assign a severity class to this recall. That differs from agencies like the FDA, which use Class I, II, and III labels. In most cases, CPSC consumer product recalls are not ranked this way. The lack of a class does not reduce the hazard described in the notice.

What To Do If You Own This Product

First, stop using the power bank immediately. That is the agency’s direct instruction. Do not charge it. Do not use it to charge your phone. Unplug it if it is connected to a wall adapter or cable.

Next, confirm that you own the recalled product. Check the device and packaging for the XO Poppy Power Trip name. Think about where you bought it. The notice title says these units were sold only at TJX and Marshalls stores. If your charger matches, it is part of the truststone group recall.

Then, contact Truststone Group to request your remedy. The company is offering a full refund in the form of a virtual gift card. According to the agency, the gift card can be used at any establishment that accepts Mastercard. Contact details and claim steps appear in the official CPSC notice. Keep a record of when you reached out and any confirmation you receive.

While you wait, store the device safely. Keep it away from flammable materials and out of reach of children. A cool, dry spot on a hard surface is typically best. Do not throw a lithium-ion battery in household trash. Many local recycling programs accept these batteries, but follow the company’s instructions first. If the unit ever feels hot, swells, or smokes, move away and call 911 if needed.

Does a Truststone Group Recall Mean You Can Sue?

A recall is not a lawsuit. This point is important. A recall is a safety action. A company works with a federal agency to remove a hazardous product from use. The truststone group recall does not, by itself, create a legal claim for anyone who owns the product.

We are not aware of any lawsuit tied to this recall as of September 16, 2026. We have not verified any litigation, class action, or settlement. The agency reports no injuries. For most owners, the remedy offered through the recall is the main path forward.

However, the situation can differ if someone is actually harmed. In most cases, a product liability claim requires an injury or property damage. It also requires evidence that the product caused that harm. For example, a person burned by a power bank fire may have a different situation than someone who simply owns the device. A recall notice can support such a claim, but it does not prove one.

If you believe this product caused you injury or damaged your property, speak with a licensed attorney in your state. A lawyer can review your facts, records, and deadlines. You may be eligible to pursue a claim, depending on the details. No outcome is guaranteed. Save the device, photos, receipts, and medical records if an incident occurs.

How Recalls Connect to Mass Tort Cases

Recalls sometimes become evidence in later litigation. A recall notice is an official record. It shows that a company and a federal agency identified a hazard. As a result, attorneys may cite a recall when arguing that a product was defective. Typically, they also look at internal documents, complaint reports, and testing data.

The Philips CPAP recall is one well-known example. In 2021, Philips Respironics recalled millions of breathing devices over concerns about degrading sound-abatement foam. Many lawsuits followed, and they were consolidated in federal court. Takata airbags are another example. Defective inflators led to one of the largest auto recalls in U.S. history, followed by extensive litigation. However, each case rested on documented injuries and evidence, not on the recall alone.

Most recalls never become mass tort cases. Many end with refunds, repairs, or replacements and no litigation at all. The truststone group recall currently has no reported injuries. Therefore, there is no basis to predict any lawsuit. MassTortInfo.com will watch for verified updates.

Frequently Asked Questions

What product is included in the truststone group recall?

The recall covers XO Poppy Power Trip Magnetic Wireless Power Banks from Truststone Group LLC of New York. About 32,400 units are affected. The official notice states they were sold exclusively at TJX and Marshalls stores.

What refund does the truststone group recall offer?

Consumers can contact Truststone Group for a full refund in the form of a virtual gift card. The gift card can be used at any establishment that accepts Mastercard. Stop using the power bank right away while you request the refund.

Have any injuries been reported in the truststone group recall?

The CPSC reports no injuries at the time of the notice. The recall was issued because the battery can overheat and ignite. If you experience an incident, report it to the CPSC and keep all evidence.

Were You Injured by a Recalled Product?

A recall by itself is a safety action, not a legal claim. However, if a recalled product caused a real injury, you may be eligible to pursue compensation. A licensed attorney can review your situation at no upfront cost — most work on contingency, meaning you pay nothing unless you recover.

Official Sources & Resources

Verify every recall against the issuing agency before acting:

• U.S. Consumer Product Safety Commission: official recall database — the record of truth for this notice
• CPSC: cpsc.gov — household goods, toys, furniture, appliances
• FDA: fda.gov — food, drugs, and medical devices
• NHTSA: nhtsa.gov — vehicles, tires, and child car seats
• USDA FSIS: fsis.usda.gov — meat, poultry, and egg products

Content last reviewed September 2026. This is general educational information, not legal advice. If you notice outdated information, please contact us.

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Attorney Advertising. The information on this page is provided for general informational purposes only and does not constitute legal advice. A product recall is a safety action by a manufacturer or regulator and does not by itself establish liability or create a legal claim. No attorney-client relationship is created by accessing or using this content. Every case is unique. If you believe you were harmed by a recalled product, consult a licensed attorney in your jurisdiction.