2025 CHEVROLET EXPRESS Recall: What To Do

General Motors recall 26V718000 covers 12,715 vans from the 2025 Chevrolet Express line. General Motors, LLC filed the recall with the National Highway Traffic Safety Administration on October 29, 2026. The problem involves a nut on the steering gear assembly. That nut can loosen and separate while the van is moving. If that happens, the driver can lose steering control. As a result, the risk of a crash goes up. This guide explains what is covered, what owners should do, and what the recall means legally.

What the General Motors Recall Covers

This general motors recall applies to certain 2025 Chevrolet Express vehicles. The Express is a full-size van. Businesses, fleets, churches, and shuttle services use it widely. However, many families and tradespeople also own one. The agency record lists 12,715 units in scope.

The agency record does not list specific build dates or assembly plants. Typically, not every vehicle from a model year is included in a recall. In most cases, only vehicles built with a certain batch of parts are affected. For that reason, a VIN check is the most reliable way to confirm coverage. Do not assume your van is safe just because a neighbor’s van is not listed.

Two reference numbers apply to this campaign. NHTSA’s number is 26V718000. GM’s internal number is N262579350. VINs became searchable on NHTSA.gov on October 29, 2026. You can enter your 17-character VIN on the official recall page. The tool will show whether your van has an open, unrepaired recall.

There is one more detail worth knowing. This general motors recall follows an earlier campaign, recall 26V399. Vehicles that were not properly inspected under 26V399 will need to be re-inspected under 26V718. As a result, owners who already visited a dealer for the earlier recall should still check their VIN again. A past repair order does not guarantee your van is cleared.

The Hazard and Reported Injuries

The steering gear assembly turns the driver’s input into wheel movement. A nut helps hold part of that assembly together. According to the agency record, that nut can loosen and separate while driving. When that happens, the driver can lose steering control. In plain terms, turning the wheel may no longer turn the van as expected.

Loss of steering is among the most serious defects a vehicle can have. For example, a driver may be unable to hold a lane or follow a curve. At highway speeds, there is very little time to react. A loaded van is also heavy and harder to control. As a result, the crash risk extends to passengers, other drivers, and pedestrians nearby.

The agency record does not state whether any injuries have been reported in connection with this general motors recall. This guide makes no claim either way. Owners should still treat the hazard seriously. Typically, a recall is issued because a safety risk exists. It does not require that someone was already hurt.

The record lists the severity classification as “not classified.” However, that label should not be read as a sign of low risk. A steering defect still calls for prompt attention. The table below summarizes the key facts from the agency record.

What To Do If You Own This Product

First, confirm whether your van is included. Your VIN appears on the driver-side dashboard, visible through the windshield. It is also printed on your registration and insurance card. Enter it on the NHTSA recall page. You can find that page through the official NHTSA notice for recall 26V718000. Chevrolet customer service can also help at 1-800-222-1020.

Next, contact a Chevrolet dealer about service. Under this general motors recall, dealers will inspect the steering gear serial number. If necessary, they will replace the steering gear assembly. The work is free of charge. Owner notification letters are expected to be mailed December 14, 2026. However, you can call a dealer before the letter arrives to ask about scheduling.

Until the van is inspected, pay close attention to how it steers. Possible warning signs may include unusual noises, looseness, or a change in steering feel. If you notice anything like this, pull over in a safe place. In most cases, a dealer can help arrange a tow. Fleet managers should run a VIN check on every Express they operate. Drivers of shared vans should be told about the recall too.

Keep good records throughout the process. Save the recall letter, repair orders, and any receipts. If you paid for a related steering repair earlier, ask GM about reimbursement. Typically, manufacturers review these requests case by case. Owners may also reach GMC customer service at 1-888-988-7267. Mention GM number N262579350 when you call.

Does a General Motors Recall Mean You Can Sue?

A recall is not a lawsuit. It is a safety action. The manufacturer agrees to fix a defect, usually under NHTSA oversight. This general motors recall, on its own, does not create a legal claim for owners. Getting the free repair is the main remedy the recall provides.

That said, a recall can matter if someone was hurt. A personal injury claim typically requires proof of harm. It also requires proof that the defect caused that harm. For example, a crash linked to a steering failure might support a claim. However, a recall notice alone, without an injury, usually does not.

Every case depends on its own facts. State laws differ on filing deadlines, fault rules, and damages. If you were injured in a crash involving an affected van, consider speaking with a licensed attorney. Many offer free consultations. An attorney can review the evidence and explain whether you may be eligible to file a claim.

No one can guarantee an outcome. We have not verified any lawsuit filed over this general motors recall as of this writing. Be cautious of anyone who promises money before reviewing your situation. Also, accepting the free repair typically does not waive your legal rights. Still, ask an attorney if you have concerns.

How Recalls Connect to Mass Tort Cases

Recalls sometimes become evidence in later litigation. Recall filings can show when a company learned of a defect. They can also show how many products were affected. As a result, attorneys often study recall records closely. Takata airbags are a well-known example. Defective inflators led to the largest auto recall in U.S. history. Takata later pleaded guilty to federal fraud charges and agreed to pay $1 billion.

Philips Respironics offers another example. In 2021, the company recalled millions of CPAP and BiPAP machines over degrading foam. Thousands of lawsuits were later consolidated in federal court in Pennsylvania. GM’s own 2014 ignition switch recall also led to major litigation and a victim compensation program. However, most recalls never become mass tort cases. Whether this general motors recall ever does is unknown.

For owners, the lesson is simple. Records created today can matter later. Keep your recall letter, dealer paperwork, and any photos of problems. If a crash occurs, preserve the van and report the incident to NHTSA. In most cases, careful records help any later review, legal or otherwise.

Frequently Asked Questions

Is my 2025 Chevrolet Express part of the general motors recall?

It may be, since 12,715 units are covered. The surest way to know is to enter your VIN on NHTSA.gov. You can also call Chevrolet customer service at 1-800-222-1020.

How much does the repair cost?

The inspection and any needed steering gear replacement are free of charge. Owner letters are expected to be mailed December 14, 2026. Vans not properly inspected under recall 26V399 will be re-inspected under 26V718.

Can I file a lawsuit because of this general motors recall?

A recall alone is not a legal claim. If you were injured and the defect may have caused it, you may be eligible to pursue a claim. A licensed attorney can review your situation, but no outcome is guaranteed.

Were You Injured by a Recalled Product?

A recall by itself is a safety action, not a legal claim. However, if a recalled product caused a real injury, you may be eligible to pursue compensation. A licensed attorney can review your situation at no upfront cost — most work on contingency, meaning you pay nothing unless you recover.

Official Sources & Resources

Verify every recall against the issuing agency before acting:

• National Highway Traffic Safety Administration: official recall database — the record of truth for this notice
• CPSC: cpsc.gov — household goods, toys, furniture, appliances
• FDA: fda.gov — food, drugs, and medical devices
• NHTSA: nhtsa.gov — vehicles, tires, and child car seats
• USDA FSIS: fsis.usda.gov — meat, poultry, and egg products

Content last reviewed November 2026. This is general educational information, not legal advice. If you notice outdated information, please contact us.

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Attorney Advertising. The information on this page is provided for general informational purposes only and does not constitute legal advice. A product recall is a safety action by a manufacturer or regulator and does not by itself establish liability or create a legal claim. No attorney-client relationship is created by accessing or using this content. Every case is unique. If you believe you were harmed by a recalled product, consult a licensed attorney in your jurisdiction.